CT Lin, MD

Professor, Medicine-Internal Medicine


FacultyPhoto
Medical School
  • MD, Stanford University School of Medicine (1989)
Undergraduate School
  • AB, Harvard University (MA) (1985)
Residency
  • University of California (Davis) Health System Program, Internal Medicine (1992)
Languages
English
Department
Medicine-Internal Medicine

Professional Titles

  • Chief Medical Information Officer

Recognitions

  • President's award, University of Colorado Hospital (2012)
    For the continual improvement of care at UCH based on training and deployment of the Epic Electronic Health Record.
  • Annual award, Patient and Family Centered Care Council (2016)
    For outstanding contributions to the improved care of patients and advocacy for transparency of information for patients.

Publications

  • Lin C, Wittevrongel L, Moore L, Beaty BL, Ross, SE. “An Internet-based patient-provider communication system: randomized controlled trial. J Med Internet Res. 2005 Aug 5;7(4):e47.
  • Ross SE, Todd J, Moore LA, Beaty BL, Wittevrongel L, Lin C. Expectations of patients and physicians regarding patient-accessible medical records. J Med Internet Res. 2005 May 24;7(2):e13.
  • Kramer A, Bennett R, Fish R, Lin C, Floersch N, Conway C, Coleman E, Harvell J Tuttle M. Case Studies of Electronic Health Records in Post-Acute and Long-Term Care (August 18, 2004). United States Department of Health and Human Services, Office of Disability, Aging and Long-Term Care Policy (DALTCP) REPORTS, http://aspe.hhs.gov/daltcp/reports.shtml#C.
  • Earnest M, Ross S, Moore L, Wittevrongel L, Lin C. Use of a patient-accessible electronic medical record in a practice for congestive heart failure: patient and physician experiences. J Am Med Inform Assoc. 2004 Sep-Oct;11(5):410-7. Epub 2004 Jun 7.
  • Ross S, Moore L, Earnest M, Wittevrongel L, Lin C. Providing a web-based online medical record with electronic communication capabilities to patients with congestive heart failure: randomized trial. Journal of Medical Internet Research 2004;6(2):e12 http://www.jmir.org/2004/2/e12/
  • Ross S, Lin C. The effects of promoting patient access to medical records: a review. J Am Med Inform Assoc. 2003 Mar-Apr; 10(2): 129-38. Review.
  • Anderson R, Cyran E, Schilling L, Lin C, Albertson G, Ware L, Steiner J. “Outpatient case presentations in the conference room versus examination room: results from two randomized controlled trials.” Am J Med. 2002 Dec 1; 113(8): 657-62.
  • Schilling L, Scatena L, Steiner J, Albertson G, Lin C, Cyran L, Ware L, Anderson R. “The third person in the room: frequency, role, and influence of companions during primary care medical encounters.” J. Fam Pract, 2002 Aug: 51(8):685-90.
  • Albertson G, Lin C, Schilling L, Cyran L, Anderson S, Anderson R. “Impact of a Simple Intervention to Increase Primary Care Provider Recognition of Patient Referral Concerns.” Am J Manag Care. 2002 Apr; 8(4):375-81.
  • Adams L, Brandenburg S, Lin C, Blake M, Lemenager M. “National Survey of Internal Medicine Residency Program Directors of Their First Year Experience With the Electronic Residency Application Service and the National Resident Program Match.” Teaching and Learning in Medicine 2001, 13(4), 221-226.
  • Lin C, Barley GE, Cifuentes M. “Personalized remedial training of one medical student in communication and interview skills.” Teaching and Learning in Medicine 2001, 13(4), 232-239.
  • Wolsko P, Ware L, Kutner J, Lin CT, Albertson GA, Cyran L. Schilling L, Anderson RJ. “Complementary Alternative Medicine: Wider Usage than Generally Appreciated.” J Alt Compl Med 2000,6:321-326.
  • Lin C, Albertson GA, Cyran L, Anderson S, Anderson RJ. “Is Patients’ Perception of Time Spent with the Physician a Determinant of Visit Satisfaction?” Arch Int Med 2001. 161:1437-1442.
  • Lin C, Albertson G, Price D, Swaney R, Anderson S, Anderson R. “Patient Desires and Reasons for Specialist Referral in a Gatekeeper Model Managed Care Plan.” Am J Manag Care 2000;6:669-678.
  • Cotter C, Cove M, Keenan G, Lin C, Marchibroda J, Napoleone D, Sands D, Skinner R, Tang P. 9 IT healthcare information technology innovators. Healthc Inform. 2003 Sep; 20(9): 29-32, 34-6, 38-40.
  • Cotter C, Cove M, Keenan G, Lin C, Marchibroda J, Napoleone D, Sands D, Skinner R, Tang P. 9 IT healthcare information technology innovators. Healthc Inform. 2003 Sep; 20(9): 29-32, 34-6, 38-40.
  • Lin C. “Evaluation and Management of Headache.” Primary Care Case Reviews,1998;1:12-21
  • Ross S, Lin C. A randomized controlled trial of a patient-accessible electronic medical record. Abstract presented at the American Medical Informatics Association Symposium, November 2003, Washington, DC, and SGIM National conference, May 2004, Chicago, IL, and Department of Medicine Research Day, University of Colorado Health Science Center, November 2004, Denver, CO
  • Ross S, Haverhals L, Lin C, Main D, Bull S, Pratte K. Adoption And Use Of An Online Patient Portal For Diabetes (Diabetes-STAR). Abstract presented at the SGIM National conference, April 2006, San Diego, CA
  • Cyran E, Albertson G, Schilling L, Lin C, Ware L, Steiner J, Anderson, R. What do Attending Physicians Contribute in a House Officer-Based Ambulatory Continuity Clinic? J Gen Int Med (2006) 21 (5), 435-439.
  • Denberg TD, Lin CT, Myers BA, Cashman JM, Kutner JS, Steiner JF. Improving patient care through health-promotion outreach. J Ambul Care Manage. 2008 Jan-Mar;31(1):76-87.
  • Denberg TD, Myers BA, Lin C, Levine J. Screening colonoscopy through telephone outreach and without antecedent PCP visit. Preventive Medicine (2008) http://dx.DOI.org/10.1016/j.ypmed.2008.10.023
  • Denberg TD, Eckel R, Dickinson P, Mcdermott M, Lin C, A Patient Outreach Program Between Visits Improves Diabetes Care: A Pilot Study. International Journal for Quality in Healthcare (April 2009), In press.
  • Denberg TD, Lin CT, Myers BA, Cashman JM, Kutner JS, Steiner JF. Improving patient care through health-promotion outreach. J Ambul Care Manage. (2008) Jan-Mar; 31 (1): 76-87.
  • Denberg TD, Myers BA, Lin C, Levine J. Screening colonoscopy through telephone outreach and without antecedent PCP visit. Preventive Medicine (2008) http://dx.DOI.org/10.1016/j.ypmed.2008.10.023
  • Denberg TD, Eckel R, Dickinson P, Mcdermott M, Lin C. A Patient Outreach Program Between Visits Improves Diabetes Care: A Pilot Study. International Journal for Quality in Healthcare (April 2009): 21(2):130-136; doi:10.1093/intqhc/mzn060
  • Denberg TD, Myers BA, Lin C, Libby A, Min S, McDermott M, Steiner J. An outreach intervention increases bone densitometry testing in older women. J Am Geriatr Soc. 2009 Feb; 57(2):341-7.
  • Denberg TD, Bhide M, Soenksen A, Mizrahi T, Shields L, Lin C. A patient recall program to enhance decisions about prostate cancer screening: a feasibility study. BMC Family Practice 2009, 10:75. doi:10.1186/1471-2296-10-75. http://www.biomedcentral.com/1471-2296/10/75
  • Health Care Provider Satisfaction With a New Electronic Progress Note Format: SOAP vs APSO Format Chen-Tan Lin, MD; Marlene McKenzie, RN; Jonathan Pell, MD; Liron Caplan, MD, PhD. JAMA Intern Med. 2013;173(2):160-162. doi:10.1001/2013.jamainternmed.474.
  • Sprague J, Pell J, Lin CT. Divergent care team opinions about online release of test results to an ICU patient. J Participat Med. 2013 Jun 12; 5:e24.
  • Lin C, McKenzie M, Pell, J, Caplan L. Health Care Provider Satisfaction with a New Electronic Progress Note Format: SOAP vs APSO Format. Archives of Internal Medicine 01/2013; 173(2):160-162.
  • Pell JM, Mancuso M, Limon S, Oman K, Lin CT. Patient access to electronic health records during hospitalization. JAMA Intern Med. 2015 May;175(5):856-8. PubMed PMID: 25751393
  • Czernik Z, Lin CT. A PIECE OF MY MIND. Time at the Bedside (Computing). JAMA. 2016 Jun 14;315(22):2399-400. PubMed PMID: 27299616
  • Sieja A, Pell J, Markley K, Johnston C, Peskind R, Lin C. Successful Implementation of APSO Notes Across a Major Health System. Am J Accountable Care. 2017;5(1):29-34.
  • “Following the Assessment Data--Whose Data is it: Open Notes in Real Time” chapter in Handbook of Geriatric Assessment, 5th edition. Terry Fulmer, Bruce Chernof, Ed. ISBN-13: 9781284144307. Jones and Bartlett Learning. May 2018
  • Crotty, B, Anselmo M, Clarke D, Elmore J, Famiglio L, Fossa A, Flier L, Green J, Klein J, Leveille S, Lin C, Lyon C, Mejilla R, Moles M, Stametz R, Thompson M, Walker J, and Bell S. Open Notes in Teaching Clinics: A Multisite Survey of Residents to Identify Anticipated Attitudes and Guidance for Programs. J Graduate Med Edu. 2018 June, 10:3, 292-300. https://doi.org/10.4300/JGME-D-17-00486.1
  • Lum H, Brungardt A, Jordan S, Phimphasone-Brady P, Schilling L, Lin C, Kutner J. Design and Implementation of Patient Portal–Based Advance Care Planning Tools. J Pain Sym Mgmt, 2018;57(1):112-117. https://doi.org/10.1016/j.jpainsymman.2018.10.500
  • Halaska C, Sachs P, Sanfilippo K, Lin CT. Patient Attitudes About Viewing Their Radiology Images Online: Preintervention Survey. J Med Internet Res. 2019 Jul 18;21(7):e12595. PubMed PMID: 31322124
  • Lum HD, Brungardt A, Jordan SR, Phimphasone-Brady P, Schilling LM, Lin CT, Kutner JS. Design and Implementation of Patient Portal-Based Advance Care Planning Tools. J Pain Symptom Manage. 2019 Jan;57(1):112-117.e2. PubMed PMID: 30595147
  • Goss FR, Blackley SV, Ortega CA, Kowalski LT, Landman AB, Lin CT, Meteer M, Bakes S, Gradwohl SC, Bates DW, Zhou L. A clinician survey of using speech recognition for clinical documentation in the electronic health record. Int J Med Inform. 2019 Oct;130:103938. PubMed PMID: 31442847
  • Sieja A, Markley K, Pell J, Gonzalez C, Redig B, Kneeland P, Lin CT. Optimization Sprints: Improving Clinician Satisfaction and Teamwork by Rapidly Reducing Electronic Health Record Burden. Mayo Clin Proc. 2019 May;94(5):793-802. PubMed PMID: 30824281
  • Trinkley KE, Blakeslee WW, Matlock DD, Kao DP, Van Matre AG, Harrison R, Larson CL, Kostman N, Nelson JA, Lin CT, Malone DC. Clinician preferences for computerised clinical decision support for medications in primary care: a focus group study. BMJ Health Care Inform. 2019 Apr;26(1):0. PubMed PMID: 31039120
  • Altman RL, Anstett T, Simpson JR, Del Pino-Jones A, Lin CT, Pell J. Ambulatory Clinician's Guide to Inpatient Service: An Innovative Rapid Onboarding Strategy for the COVID-19 Pandemic. Appl Clin Inform. 2020 Oct;11(5):802-806. PubMed PMID: 33264802
  • Walker J, Leveille S, Kriegel G, Lin CT, Liu SK, Payne TH, Harcourt K, Dong Z, Fitzgerald P, Germak M, Markson L, Jackson SL, Shucard H, Elmore JG, Delbanco T. Patients Contributing to Visit Notes: Mixed Methods Evaluation of OurNotes. J Med Internet Res. 2021 Nov 8;23(11):e29951. PubMed PMID: 34747710
  • Trinkley KE, Kahn MG, Allen LA, Haugen H, Kroehl ME, Lin CT, Malone DC, Matlock DD. Patient Treatment Preferences for Heart Failure Medications: A Mixed Methods Study. Patient Prefer Adherence. 2020;14:2225-2230. PubMed PMID: 33204073
  • Radell JE, Tatum JN, Lin CT, Davidson RS, Pell J, Sieja A, Wu AY. Risks and rewards of increasing patient access to medical records in clinical ophthalmology using OpenNotes. Eye (Lond). 2021 Oct 5. [Epub ahead of print] PubMed PMID: 34611314
  • Sieja A, Whittington MD, Patterson VP, Markley K, Holmstrom H, Rotholz S, Gonzalez C, Carpenter MS, Lin CT. The influence of a Sprint optimization and training intervention on time spent in the electronic health record (EHR). JAMIA Open. 2021 Jul;4(3):ooab073. PubMed PMID: 34435176
  • Trinkley KE, Kahn MG, Bennett TD, Glasgow RE, Haugen H, Kao DP, Kroehl ME, Lin CT, Malone DC, Matlock DD. Integrating the Practical Robust Implementation and Sustainability Model With Best Practices in Clinical Decision Support Design: Implementation Science Approach. J Med Internet Res. 2020 Oct 29;22(10):e19676. PubMed PMID: 33118943
  • Simpson JR, Lin CT, Sieja A, Sillau SH, Pell J. Optimizing the electronic health record: An inpatient sprint addresses provider burnout and improves electronic health record satisfaction. J Am Med Inform Assoc. 2020 Oct 8. [Epub ahead of print] PubMed PMID: 33029643
  • Lin CT, Bookman K, Sieja A, Markley K, Altman RL, Sippel J, Perica K, Reece L, Davis C, Horowitz E, Pisney L, Sottile PD, Kao D, Adrian B, Szkil M, Griffin J, Youngwerth J, Drew B, Pell J. Clinical informatics accelerates health system adaptation to the COVID-19 pandemic: examples from Colorado. J Am Med Inform Assoc. 2020 Dec 9;27(12):1955-1963. PubMed PMID: 32687152
  • Trinkley KE, Kroehl ME, Kahn MG, Allen LA, Bennett TD, Hale G, Haugen H, Heckman S, Kao DP, Kim J, Matlock DM, Malone DC, Page Nd RL, Stine J, Suresh K, Wells L, Lin CT. Applying Clinical Decision Support Design Best Practices With the Practical Robust Implementation and Sustainability Model Versus Reliance on Commercially Available Clinical Decision Support Tools: Randomized Controlled Trial. JMIR Med Inform. 2021 Mar 22;9(3):e24359. PubMed PMID: 33749610
  • Goss FR, Sinaiko A, Podhajsky T, Lin CT. Real-time medication prices at the point of care: Experiences of prescribers. Am J Health Syst Pharm. 2021 Mar 18;78(7):550-551. PubMed PMID: 33507262
  • Simpson JR, Lin CT, Sieja A, Sillau SH, Pell J. Optimizing the electronic health record: An inpatient sprint addresses provider burnout and improves electronic health record satisfaction. J Am Med Inform Assoc. 2021 Mar 1;28(3):628-631. PubMed PMID: 33029643
  • Aquilante CL, Kao DP, Trinkley KE, Lin CT, Crooks KR, Hearst EC, Hess SJ, Kudron EL, Lee YM, Liko I, Lowery J, Mathias RA, Monte AA, Rafaels N, Rioth MJ, Roberts ER, Taylor MR, Williamson C, Barnes KC. Clinical implementation of pharmacogenomics via a health system-wide research biobank: the University of Colorado experience. Pharmacogenomics. 2020 Apr;21(6):375-386. PubMed PMID: 32077359
  • Kao DP, Trinkley KE, Lin CT. Heart Failure Management Innovation Enabled by Electronic Health Records. JACC Heart Fail. 2020 Mar;8(3):223-233. PubMed PMID: 31926853
  • McPherson K, Barnard JG, Tenney M, Holliman BD, Morrison K, Kneeland P, Lin CT, Moss M. Burnout and the role of authentic leadership in academic medicine. BMC Health Serv Res. 2022 May 11;22(1):627. PubMed PMID: 35546236
  • Norris EC, Halaska C, Sachs PB, Lin CT, Sanfilippo K, Honce JM. Understanding Patient Experiences, Opinions, and Actions Taken After Viewing Their Own Radiology Images Online: Web-Based Survey. JMIR Form Res. 2022 Apr 25;6(4):e29496. PubMed PMID: 35468086
  • Portz JD, Brungardt A, Shanbhag P, Staton EW, Bose-Brill S, Lin CT, Kutner JS, Lum HD. Advance Care Planning Among Users of a Patient Portal During the COVID-19 Pandemic: Retrospective Observational Study. J Med Internet Res. 2020 Aug 11;22(8):e21385. PubMed PMID: 32716900
  • Anstett T, Smith C, Hess K, Patten L, Pincus S, Lin CT, Ho PM. Dig Deeper: A Case Report of Finding (and Fixing) the Root Cause of Add-On Laboratory Failures. Appl Clin Inform. 2022 Aug;13(4):874-879. PubMed PMID: 35913087
  • Galpin K, Sikka N, King SL, Horvath KA, Shipman SA. Expert Consensus: Telehealth Skills for Health Care Professionals. Telemed J E Health. 2020 Nov 25. [Epub ahead of print] PubMed PMID: 33236964
  • Verosky A, Leonard LD, Quinn C, Vemuru S, Warncke E, Himelhoch B, Huynh V, Wolverton D, Jaiswal K, Ahrendt G, Sams S, Lin CT, Cumbler E, Schulick R, Tevis SE. Patient comprehension of breast pathology report terminology: The need for patient-centered resources. Surgery. 2022 Sep;172(3):831-837. PubMed PMID: 35715235
  • English EF, Holmstrom H, Kwan BW, Suresh K, Rotholz S, Lin CT, Sieja A. Virtual Sprint Outpatient Electronic Health Record Training and Optimization Effect on Provider Burnout. Appl Clin Inform. 2022 Jan;13(1):10-18. PubMed PMID: 34986492
  • Radell JE, Tatum JN, Lin CT, Davidson RS, Pell J, Sieja A, Wu AY. Risks and rewards of increasing patient access to medical records in clinical ophthalmology using OpenNotes. Eye (Lond). 2022 Oct;36(10):1951-1958. PubMed PMID: 34611314
  • Trinkley KE, Wright G, Allen LA, Bennett TD, Glasgow RE, Hale G, Heckman S, Huebschmann AG, Kahn MG, Kao DP, Lin CT, Malone DC, Matlock DD, Wells L, Wysocki V, Zhang S, Suresh K. Sustained Effect of Clinical Decision Support for Heart Failure: A Natural Experiment Using Implementation Science. Appl Clin Inform. 2023 Oct;14(5):822-832. PubMed PMID: 37852249
  • Haver HL, Lin CT, Sirajuddin A, Yi PH, Jeudy J. Use of ChatGPT, GPT-4, and Bard to Improve Readability of ChatGPT's Answers to Common Questions About Lung Cancer and Lung Cancer Screening. AJR Am J Roentgenol. 2023 Nov;221(5):701-704. PubMed PMID: 37341179
  • Shakowski C, Page Ii RL, Wright G, Lunowa C, Marquez C, Suresh K, Allen LA, Glasgow RE, Lin CT, Wick A, Trinkley KE. Comparative effectiveness of generic commercial versus locally customized clinical decision support tools to reduce prescription of nonsteroidal anti-inflammatory drugs for patients with heart failure. J Am Med Inform Assoc. 2023 Aug 18;30(9):1516-1525. PubMed PMID: 37352404
  • Iguidbashian J, Lun Z, Bata K, King RW, Gunn-Sandell L, Crosby D, Stoebner K, Tharp D, Lin CT, Cumbler E, Wiler J, Yi J. Novel Electronic Health Records-Based Consultation Workflow Improves Time to Operating Room for Vascular Surgery Patients in an Acute Setting. Ann Vasc Surg. 2023 Nov;97:139-146. PubMed PMID: 37495093
  • Sinaiko AD, Sloan CE, Soto MJ, Zhao O, Lin CT, Goss FR. Clinician Response to Patient Medication Prices Displayed in the Electronic Health Record. JAMA Intern Med. 2023 Oct 1;183(10):1172-1175. PubMed PMID: 37669058
  • Haver HL, Lin CT, Sirajuddin A, Yi PH, Jeudy J. Evaluating ChatGPT's Accuracy in Lung Cancer Prevention and Screening Recommendations. Radiol Cardiothorac Imaging. 2023 Aug;5(4):e230115. PubMed PMID: 37693201
  • Rotholz S, Lin CT. "I don't think it should take you three days to tell me my baby is dead." A case of fetal demise: unintended consequences of immediate release of information. J Am Med Inform Assoc. 2023 Jun 20;30(7):1301-1304. PubMed PMID: 37130346
  • Mistry N, Richardson V, Carey E, Porter S, Pincus S, Novins-Montague S, Elmer M, Lin CT, Ho PM, Anstett T. General improvements versus interruptive or non-interruptive alerts in the blood order set: study protocol for a randomized control trial to improve packed red blood cell utilization. Trials. 2023 May 8;24(1):314. PubMed PMID: 37158929
  • Wolff JL, DesRoches CM, Amjad H, Burgdorf JG, Caffrey M, Fabius CD, Gleason KT, Green AR, Lin CT, Nothelle SK, Peereboom D, Powell DS, Riffin CA, Lum HD. Catalyzing dementia care through the learning health system and consumer health information technology. Alzheimers Dement. 2023 May;19(5):2197-2207. PubMed PMID: 36648146
  • Sippel J, Podhajsky T, Lin CT. Patient Satisfaction With Speech Recognition in the Exam Room: Exploratory Survey. JMIR Hum Factors. 2023 Apr 5;10:e42739. PubMed PMID: 37018039
  • Altman RL, Lin CT, Earnest M. Problem-oriented documentation: design and widespread adoption of a novel toolkit in a commercial electronic health record. JAMIA Open. 2023 Apr;6(1):ooad005. PubMed PMID: 36751467
  • Steitz BD, Turer RW, Lin CT, MacDonald S, Salmi L, Wright A, Lehmann CU, Langford K, McDonald SA, Reese TJ, Sternberg P, Chen Q, Rosenbloom ST, DesRoches CM. Perspectives of Patients About Immediate Access to Test Results Through an Online Patient Portal. JAMA Netw Open. 2023 Mar 1;6(3):e233572. PubMed PMID: 36939703
  • Morse B, Anstett T, Mistry N, Porter S, Pincus S, Lin CT, Novins-Montague S, Ho PM. User-Centered Design to Reduce Inappropriate Blood Transfusion Orders. Appl Clin Inform. 2023 Jan;14(1):28-36. PubMed PMID: 36630999

Professional Memberships

  • Society of General Internal Medicine, Member
  • American College of Physicians (ACP), Fellow
  • American Medical Informatics Association (AMIA), Fellow
  • Health Information Management Systems Society (HIMSS), Member
  • College of Health Information Management Executives (CHIME), Member

Practice Locations

UCHealth Internal Medicine - Lowry
8111 E. Lowry Blvd
Denver, CO 80230
720-848-9500

Hospital Affiliation
  • University of Colorado Hospital

Specialty Information

Specialties
  • Internal Medicine, Board Certification (1992, 2012)
  • Clinical Informatics, Board Certification (2014)
  • Medical Informatics Fellowship, National Library of Medicine, Certificate (1999)
  • Institute for Healthcare Excellence: communication workshop facilitator, Certificate (2016)
Conditions & Treatments
  • Primary Care
  • Wellness and Prevention
  • Women's Health
  • Men's Health
  • Endocrine System (Hormones) - Lipidosis
  • Endocrine System (Hormones) - Adult Type 2 Diabetes
  • Heart and Circulation - Heart Diseases - Prevention
  • Substance Abuse - Smoking Cessation
  • Symptoms and Manifestations - Headache
  • Wellness and Prevention - Exercise and Physical Fitness
  • Men's Health - Prostate Conditions
  • Seniors' Health
  • Endocrine System (Hormones)
  • Heart and Circulation
  • Substance Abuse
  • Symptoms and Manifestations
Clinical Interests
Medical Informatics, Electronic Health Records, Personal Health Records, Migraines, Heart Disease Prevention, Adult Primary Care

Personal Interests
I enjoy camping, skiing and tennis.

Public Speaking
Yes
I have given talks at national meetings about patient portals, online communication between patients and physicians, Open test results, Open Notes, reducing Physician Burnout and improving resilience, improving the usability of Electronic Health Records.